Contact us

We’re here to help!
If you have any questions, concerns, or need assistance with your order, feel free to reach out to us anytime.

πŸ“§ Email Support
For all inquiries, please contact us at:
westonhale.kogan@gmail.com

We aim to respond within 24–48 hours.

πŸ•’ Support Hours
Our customer support team is available:
Monday – Friday: 9:00 AM – 6:00 PM (AEST)

πŸ“¦ Order Support
If you're contacting us about an order, please include:

  • Your order number
  • A brief description of your issue

This helps us assist you faster.

🚚 Shipping Information
Shipping Area: Australia only
All orders are shipped from our Australia warehouses for faster and more reliable delivery.
Processing Time: 1 business day
Delivery Time: 2–6 business days
Shipping Cost: FREE on all orders

πŸ’¬ We’re Here for You
At Weston Hale, your satisfaction is our priority. Whether it’s a question about a product or help with your order, don’t hesitate to contact us β€” we’re always happy to help.