Shipping policy

At Weston Hale, we know you're excited to receive your order, so we work hard to get it to you as quickly and smoothly as possible. Here's everything you need to know about our shipping process.

🇦🇺 Shipping Across Australia

We currently deliver to customers throughout Australia.

At this time, we don't offer international shipping, but we're always looking for ways to expand in the future.

🚚 Free Shipping — Always

Good news! Every order includes FREE shipping anywhere in Australia.

There are no hidden fees or surprise shipping costs at checkout—just the price you see.

⚡ Fast Order Processing

We aim to dispatch your order as quickly as possible.

• Orders are processed within 1 business day
• Orders placed on weekends or public holidays will be processed on the next business day

All orders are shipped from our Australian warehouse, helping us deliver your purchase quickly and reliably.

📦 Delivery Time

Most orders arrive within 3–7 business days after dispatch.

While we do everything we can to ensure your order arrives on time, delivery times may occasionally vary due to factors outside our control, such as courier delays or peak shipping periods.

📍 Track Your Order

As soon as your order is on its way, we'll email you a tracking number so you can follow your delivery every step of the journey.

🏠 Please Check Your Shipping Address

To avoid delays, please double-check your shipping address before placing your order.

Unfortunately, we can't take responsibility for orders delivered to an address entered incorrectly during checkout.

💬 Need Assistance?

If you have any questions about your order or shipping, we're here to help.

Simply email us at:

info@westonhale.com.au

We'll get back to you as soon as possible.